The Self-Service Equation: How to balance the needs of your consumers, small- and medium-business clients, and staff
Join us on October 16 for a candid discussion with Diebold Nixdorf’s Sr. Director of Brand Evangelism, Scott Anderson, and guests Alyson Clarke and Peter Wannemacher, Forrester principal analysts. During the webinar, our panelists will share their point of view on a few key focus areas including:
• The role of self-service through the lens of the various “actors” in this equation and how automation can benefit each group—when it’s implemented correctly.
• How to prepare your branch environment for the way these segments operate today—balancing the right mix of people, process and technology
• The level of support and education required to drive adoption and achieve positive outcomes with each audience